We started dealing with Dyrand in 2005, with having them manage the back end infrastructure; network and servers.
Due to their diligence, technical knowledge, work ethic, and convenience, we decided in 2008 to outsource the remainder of our IT work to them. This included all of our desktop, and laptop support.
They installed a highly sophisticated framework which has helped streamline our business, reduce downtime and IT related issues. I am pleased to report that we have not regretted our decision, we have been very pleased with this support, advice and help with planning for future needs; and dealing with other vendors and suppliers.
Dyrand’s staff has always gone out of their way for us, even when we had issues with a new ERP system installation, that Dyrand didn’t even manage for us. They came through when we most needed help. Responsiveness is something that is rated very highly in our industry, and a business practice that is emphasized by Dyrand, which is another thing very much appreciated both by us and our clients, and knowing that Dyrand is there to help.