Desktop Management

Let Dyrand take the reins and manage your entire organization’s computers. We’ll oversee all of the desktops, laptops and other computer devices leaving you free to run your business optimally. We’ll maintain your hardware, software, security, administer user permissions and maintain application access protocol.

We make it easy to keep your business running effortlessly, whether your staff work in the office, on the road or from home.

We pride ourselves on our friendly, client- focused support no matter what level of computer knowledge the end user has. We’re passionate about technology, but we try to speak in real terms all users will understand in order to alleviate confusion & frustration.

We offer:

24/7/365 Support:

  • Phone and Remote Control Support
  • Microsoft Office Support
  • Emergency After hours Support
  • Unlimited On site Support

Management:

    • Online Asset Management
    • Online Case Management
    • Software License Management
    • Automated Desktop Optimization and Management includes:

Security

      • Automated Spyware and Adware Removal
      • Antivirus Software and Management, Licensing and Update
      • Software Patch Management

Maintenance

    • Deletion of Temporary Files (2 x week)
    • Disk Space Checking (200MB Threshold for Desktops)
    • VPN Client Management

Strategic Planning:

  • Executive Report
  • Quarterly Business Review
  • Vendor Liaison